Support for Your Loved One Starts Here
Finding the right support can feel overwhelming. Whether you're exploring options for the first time or looking for a new provider, our team is here to help you understand what's available and find the right support for your loved one.
✓ Free initial conversation
✓ No obligation referral discussion
✓ Response within 1 working day
You're Not Alone in This Journey
Families often come to us when they need guidance, reassurance and the right support for someone they care about. Our team is here to help you understand your options and navigate the referral process.
We Listen
We take time to understand your loved one's strengths, preferences, goals and support needs before recommending the most appropriate support.
Tailored Support
Our support plans are tailored to the individual, promoting independence, wellbeing and meaningful outcomes.
Family Partnership
Families know their loved ones best. We work alongside you, keeping communication open and involving you throughout the support journey.
Who Can We Support?
We support adults with a wide range of needs, helping them achieve greater independence, wellbeing, confidence and meaningful community participation.
Learning Disabilities
Mental Health Needs
Physical Disabilities
Autism
Complex Care Needs
Additional
Support Needs
Not sure if ECC is the right fit? Speak with our team to discuss individual needs and support options.
Frequently Asked Questions
How do I make a referral?
Complete our referral form or contact our team directly.
Can I visit before making a decision?
Yes. We welcome visits and discussions before any support begins.
Do you provide transport?
Yes. Transport services are available across Wembley and Greater London.
How quickly can support begin?
Timescales vary depending on individual needs and service availability.
Our Simple Referral Process
We’ll guide you through every step and keep you informed along the way.
1.
Submit a Referral
Complete our referral form or speak with our team to tell us about the individual's needs and circumstances.
2.
Initial Discussion
We'll arrange a conversation to understand needs, answer questions and explore the most suitable support options.
3.
Assessment & Planning
Together we'll create a personalised support plan focused on goals, wellbeing and independence.
4.
Begin Support
Support begins at a pace that works for the individual, with ongoing communication and review.